Privacy Policy

1. Introduction

Austic Scrap and Recycling ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.austicscrap.com and use our scrap buying and e-waste recycling services.

2. Information We Collect

Personal Information

• Name, email address, phone number, and company name when you fill out our contact form or request a quote.
• Location/city information for service coordination.
• Messages and inquiry details you provide through forms.

Automatically Collected Information

• Browser type, operating system, and device information.
• IP address and general geographic location.
• Pages visited, time spent on pages, and navigation patterns.
• Referring website/source and UTM campaign parameters.

3. How We Use Your Information

• To respond to your inquiries and provide scrap buying/recycling quotes.
• To coordinate doorstep pickup and service delivery.
• To send important service updates and communications.
• To improve our website, services, and customer experience.
• To analyze website traffic and usage patterns using analytics tools.
• To comply with legal obligations and industry regulations.

4. Analytics & Tracking

We use website analytics and performance measurement tools to understand how visitors interact with our website. These analytics services collect anonymized, aggregated information such as page visits, browsing patterns, and session metrics to help us improve site functionality, optimize user experience, and ensure seamless service delivery. These tools do not capture sensitive financial data or personal credentials. You can manage or disable cookie-based analytics at any time via your browser settings or our cookie preferences banner.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. For corporate IT asset disposition, we follow NIST 800-88 guidelines for certified data destruction.

6. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only with trusted service providers who assist in operating our website and conducting our business, subject to confidentiality agreements.

7. Your Rights

Under applicable Indian data protection laws (including the Digital Personal Data Protection Act, 2023), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request deletion of your personal data.
• Withdraw consent for data processing.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: austicscrap@gmail.com
• Phone: +91 62055 18929
• Address: Kolkata, West Bengal, India